Bilingual Player support opportunity
Job description:
-Support the customer service operations including but not limited to evaluating, monitoring, analyzing of results, and implementing any changes.
-Perform language translation and proofreading where necessary.
-Respond and support players issues via chat and email, including but not limited to password resets and more.
-Business hours: Shift based - 11:00-20:00/12:00-21:00 - 40 hours a week.
-Support 365 days a year including weekends and holidays (shift work).
Requirements:
-Bilingual English/ Japanese language ability (Reading, writing and speaking)
OR
-Native/Fluent Tradit