株式会社シマンテック / コマーシャル営業本部 アカウントマネージャ
Senior Sales Operations Specialist
As a Senior Sales Operations Specialist, my main responsibility was managing a project focused on customer renewal notifications. I successfully improved operations by transitioning from traditional envelope notifications to email notifications. This project not only reduced costs but also established an effective customer lifecycle management system. I also explored opportunities for online promotion to increase customer touchpoints.