What Makes LINE Fukuoka?

Welcome to our new English language Wantedly page, we created this page to act as an information source to English speakers across the globe for you to be able to find out more about LINE Fukuoka. Since our establishment in 2013 (as a wholly owned subsidiary of LINE Corp) we have grown to 1011 employees, or as we call them LINERs, as of April 2019.

We hope after reading this article you will have a better idea of what makes LINE Fukuoka.

What we do at LINE Fukuoka

Broadly speaking LINE Fukuoka is responsible for the development and support of the whole range of LINE services that are enjoyed by hundreds of millions of users a month. Services such as LINE Music, LINE Manga, LINE Game, LINE News etc.

Internally we have four main departments working on those services. Development, Creative, Operation and Project Planning.

Development – Responsible for building the services and apps themselves and making sure user experience is always number one. With around half of the staff coming from outside Japan it is one of our most diverse departments.

Creative – Designs not only the user interface for all of our services but also creates all of the well-loved and well-used stamps and themes for the LINE app (over 433 million being sent daily!).

Operation – Make sure that everything runs smoothly for the platform and our users, including quality control and assurance and customer support.

Project Planning – With an eye on the future the Business Planning team come up with new services and projects that will keep LINE Fukuoka a step ahead.

As mentioned above the team here at LINE Fukuoka are a diverse bunch, we have Liners from 21 different countries, the average age is 31 and 62% of all Liners are between 25-34.

Our Mission

LINE’s mission is “Closing the Distance”, put simply we want to bring people, information and services closer together.

Rather than settle for globally standardized services based on a generic approach, we believe that it is essential to respect the culture and norms of each individual country in order to engage users on a deep level and evolve in each region.

We call it culturalization and it’s at the heart of everything we do. In the world we strive to create, users will have seamless online and offline access to all the people, information and services they need in their daily lives – LINE is the gateway.

Every service we dream of has one big thing in common: the WOW factor.
They all create WOWs – meaning an unprecedented experience that’s so amazing that you just have to share it with friends.

LINE refuses to put limits on its business domain, and instead looked to the broad needs of people and businesses across markets, again and again challenging itself in one promising field after another.

Our journey to evolve into a Smart Portal will continue, as we will meet all needs that our users face in a constantly changing mobile universe.

Smart City

Locally LINE Fukuoka is making a difference by working with the Fukuoka city government to transform Fukuoka into a ‘Smart City’. By utilizing LINE’s technology we hope to make daily life more modern and responsive, taking the hassle out of tasks and making things work.

One example of how we have simplified one element of daily life is by creating a chat bot for garbage collection. Previously to request collection of large items you would have to either call and arrange or register via your PC. However LINE created a chat bot which can fully deal with requests automatically though the LINE app. As a result over 13,000 requests were made and 97.4% of users said they were satisfied with the service. Find out more here.

Looking Forwards

Since our inception in 2013 we have grown along with the LINE app and family of services to become a group of 1011 Liners. I hope the above manages to give a brief insight into who we are and what we do here at LINE Fukuoka.

If you want to find out more or have a question feel free to drop me a message or check out some of the below articles: