RYO MORIYAMA

Placement program is scheduled for two months: Three days a week

. Make beds . Cleaning kitchen and bathroom. . Vacuum living area. . Refresh bed linens and bath towels.

. Accept and transfer all messages precisely and promptly for both Guests and management. . Contact Housekeeping to ask for delivering amenities such as extra pillow or towel, providing turn down service and collecting laundry for the guests.

Provide special selections of food and beverage on the night. . Recommend the best things to do in Tokyo as local information. . Keep buffet sections to be clean and tidy. . Recognize some dietary requirements. . Train new staff to make sure policy and procedures of Hyatt.

. Greet guest sincerely based on the Gold Standards: The Credo. . Carry, unload guests luggage upon arrival or leaving for hotels . Deliver newspaper or room amenities . Provide shoeshine and laundry service.