LinkedIn Corporation / Customer Success Manager
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LinkedIn Corporation / Manager, Customer Success LinkedIn Learning Asia
I have two passions in life.
My ambition is to continue to build my growth mindset so I am able to contribute to society by producing great work. Work can be in terms of career or personal achievements.
I was happy in my previous role as a Strategic Support Representative as it opened up many different avenues for my career growth. The one that I was keen in cultivating was in the education sector thus my move to the Customer Education Consultant role.
I was the first Strategic Representative in APAC where I provided customer support and maintained relationships with the biggest customers in APAC including Australia/New Zealand for any LinkedIn Talent Solutions product inquiries. Inquiries range from "How to" use a certain feature to "Technical troubleshooting". I had kept a "Servic
Changing industries is never easy and moving to LinkedIn was my "Intelligent Risk".
Sanyo Semiconductor Singapore allowed me to combine the learning and experience I had gained in my previous two roles, as I became a middle person between our sales team and our Japanese factory in Japan.
My next step in my career was a physical move to Singapore from San Diego to pursue my personal goals. This led me to my first job in Singapore and as well as my first sales role in my career. Ryosho Techno Singapore is a Japanese trading company for semiconductors.
The desire to work for a Japanese MNC led me to my first step into my professional career as a Buyer for Pioneer Speakers Inc. During my earlier years, I was in charged of handling Japanese vendors and became a liaison between the local office and the parent company in Japan. This was the perfect environment for me to use my Japanese la
* Bachelors Degree *1993 to 1997 Dean’s List, San Diego State University, six consecutive semesters * 1994 to present Phi Eta Sigma Fraternity
I am currently responsible for ensuring our Corporate customers in Malaysia and Indonesia are successful in their recruitment for talent. I do this with a consultative approach to understand the pain points of the client and provide solutions which can be solutions or/and process focused to ensure they get the best ROI from the products they purchase.
LinkedIn Corporation / Customer Success Manager