400万人が利用する会社訪問アプリ
NetCracker Technology / QA Engineer
Decreased # of incidents by 27% and ensured the successful execution of regular business requirements by: Streamlined end-to-end (E2E) testing processes to integrate with third-party systems efficiently.
Achieved top-3 position by # of solved requests self-resolving over 95% of cases without HQ involvement; troubleshoot technical requests from telecom operators’ engineers. Led and played a pivotal role in 8 network element swap projects in network and IT network upgrades w
Ensure the network's fault tolerance at ~100% by managing and enhancing the performance and reliability of network elements, including peak network load during the FIFA 2018. Installed and upgraded software in 12 cities, including comprehensive acceptance tests, without cr