Dil Ashrafi Anandi

• Creating mockups and wireframes based on requirements • Design / layout of product illustrations, company logos, websites, mobile applications etc. • Prototypes of design / layouts • Offering inputs to meetings and sharing creative ideas

• Manage and resolve customer complaints • Respond to customer's emails • Handle customer inquiries both over the phone and emails • Research required information using available resources

•Provide one-stop quality Customer Service over phone to ensure positive customer experience •Proactively aware/inform customers regarding GP products/service •Capture customer insights and escalate critical issues / complaints

• Learn more about latest technologies and particularly Microsoft technologies • Host fun workshops and give demos on campus to grow a community of students • Promote the technologies • Build and grow a community of students on-campus and online