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WeServ Systems International Inc. (Fujitsu Philippines Global Delivery Center) / Japanese Bilingual Project Team Lead
Organized team lead with 13 years of experience leading teams and collaboration with internal functional teams and external stakeholders. Reliable business professional with experience in operations, sales & account management.
Looking for a company where I can skill up my project management and planning skills, hone up my Japanese communication and still have an individual contributor role at the same time (open to learn any type of consulting work)
• Led 2 business operations-related projects over the course of 3.5 years and bridged offshore team in the Philippines with main client in Japan and other stakeholders
Average of 30-50 deliverables/month Accuracy: 98%+ Deadline Compliance: 100%
•Managed client satisfaction while maintaining profitable pipeline through collaboration with sales & operation teams, and internal stakeholders •Supported US clients in their online research requirements through quotation/prop
• Handled and ensured timely closure of 60-70 online data collection projects per month in coordination with 3 project managers • Developed project strategies in order to hit 100% sample collection rate, zero to minimal
• Handled fieldwork, sample, vendor and issue management of projects across all regional sales units (i.e. APAC, EMEA, US etc.) • Collaborated with other functional teams (i.e. panel, system, sales) in providing solutions
• Monitored 10-20 data collection projects and ensured active communication with clients through regular fieldwork updates • Coordinated with third party suppliers/online research partners and internal teams to ensure sample delivery
Thesis on Travel Trends of Solo Filipina Travelers
WeServ Systems International Inc. (Fujitsu Philippines Global Delivery Center) / Japanese Bilingual Project Team Lead
Average of 30-50 deliverables/month Accuracy: 98%+ Deadline Compliance: 100%
