Cecilia Calvo-Lewis

China Online Education Group ("51Talk", NYSE: COE) is a mobile platform that connects users with thousands of educators assembled using a shared economy approach. Led operations for 800+ FTE with industry leading gross margins.

Education Technology Integration

VIPKid is a unicorn ed tech company that connects over 700,000 users with over 100,000+ teachers in the United States. Responsible for the company’s quality standards and aligning the framework with customer needs. Owner of the learning experience design for every stage of

Education First is a global provider of educational services that offers diverse language training, cultural exchange, and educational travel programs for learners in Europe, Americas and Asia. Provided academic direction and leadership to 110 site managers in 55 cities.

Orchestrated nationwide process improvement programs that enabled all franchise sites to meet service level agreements and renew their contracts, the division was recognized for operational excellence in 2015 and 2016.

Provided end-to-end leadership of 46 sites, setting site targets based on customer acquisition targets, net promoter scores and sustainability metrics. • Built management depth by providing guidance and mentorship to 12 managers, planned for succession in key academic pos

Responsible for language service providers in two sites with over 17 FTEs. Orchestrated seasonal events that drive enrollment of new students. Wrote and produced short-term courses to sell combination courses to existing customers. Recruited and trained international and local teachers of English.