400万人が利用する会社訪問アプリ
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Understanding and applying theories and concepts of marketing and gain practical insights into the crucial contribution of marketing to business success
This is my group project done in year 2, and finally, we attained an A grade because of our comprehensive analysis and recommendation. This project is to estimate the attractiveness, acceptance, perceived security, and intention behavior of Blockchain-based loyalty program from customer perceptive. There, I was mainly in charge of the analysis and recommendation of perceived security.
• Handled 25+ customer inquiries and requests in a professional manner per working day • Answered questions regarding the store and its merchandise, e.g., handling complaints