Yao Dong Ho

Skills obtained: Digital Marketing · Digital Media · Digital Strategy · Web Content Writing · Asian Studies · East Asian Studies · Advertising · Online Advertising · Marketing · Art Direction · Project Planning · Copywriting · Content Curation · Front-End Development · Content Management · User Experience Design (UED) · Project Management · Design Thinking · Adobe XD · Adobe Premiere Pro

During the rollout of the new NTUC My First Campus system, I was stationed at a school location to ensure a smooth transition and rollout, such as answering any queries from parents and center staff, troubleshooting, as well as reporting any bugs to the engineers for a solution. Onsite support is designed to be part of hypercare and provi

As a management support officer, I facilitated the application of Covid-19 Recovery grant applications, as well as verifications of eligibility for The Courage Fund and ComCare. During this period, I would contact the client's ex or current employees to verify details provided by the clients and stay in contact with applicants who may not be tech-savvy.