400万人が利用する会社訪問アプリ
HCL America, Inc. / Senior Learning and Development Manager
Dedicated and engaging leader, passionate about quality and customer satisfaction with demonstrated proficiency in project management, technical training development, and stand-up instruction for live or asynchronous learning. Consistently exceeds stakeholder expectations through critical analysis, creative design, and effective solution implementation.
Create impactful and meaningful performance improvements and instructional interventions.
• Led team of instructional designers, trainers, SMEs, and process owners on new developmental workflows. • Provided strategies for implementing new instructional design and deployment tools across the organization.
• Instructed students at undergraduate and graduate levels in advanced instructional design models and new technologies in education. • Transitioned and updated curriculum from Blackboard to Canvas LMS.
• Project lead for the Universal Shipyard Hazard Recognition (USHR) safety training program. o Key result: Reduced injury rates for new hires by 62% and created the standard for safety training across multiple business units.
• Produced participant and facilitator courseware for New Franchisee ILT. • Updated Corporate Retail Solutions e-Learning module with enhanced UX features.
• Designed e-Learning storyboards for feature updates to the Philips IntelliSpace PACS software. • Performed analysis of SME interviews, webinars, and production notes to identify learning objectives and delineate relevant content for clinical, technical, and sales audiences.
Emphasis on Learning Design and Technology
• Improved business processes by creating workflows and instructional video project templates. • Designed storyboards to capture learning requirements and production details.
• Led development on a comprehensive operations training program for internal and external audiences. • Developed multi-departmental, blended, and active-learning technical training programs for various production workflow software.
• Translated client goals to fit project requirements, designed tailored workflow solutions, and tracked project milestones under aggressive timelines. • Created eCommerce workflow solutions, managed rollout, and completed implementation in thirty (30) days.
• Collaborated cross-functionally to create a weekly 30-minute entertainment television show. • Led production teams and conducted interviews during red carpet and celebrity junket events.