Data & AI Presales Consultant

RESPONSIBILITIES: Retail Expertise: Provide expert advice to retail businesses on optimizing supply chains, enhancing customer experiences, and improving overall retail operations. Analyze and report on retail-specific KPIs such as foot traffic, conversion rates, and average order value to drive data-informed decision-making. E-commerce Expertise: Advise e-commerce platforms on customer segmentation, user experience optimization, and supply chain efficiency. Implement AI-driven solutions, such as product recommendations, dynamic pricing, and personalized marketing, to reduce cart abandonment and improve conversion rates. Client Engagement & Solutioning: Collaborate with clients to understand their business needs and translate these into technical solutions leveraging Data & AI technologies. Support the sales team by creating tailored proposals, demos, and presentations that address client-specific requirements and opportunities. Cross-functional Collaboration: Work closely with product, Data & AI engineers, and other technical teams to ensure seamless designing and implementing the solutions as per alignment with customer alignment. Support post-sales activities (if required) to ensure successful implementation and customer satisfaction. QUALIFICATIONS: Education: Bachelor’s degree in Computer Science, Engineering, Data Science, or a related field. Experience: 5+ years of experience in presales engineering, consulting, or a related role, focusing on retail or e-commerce solutions. Solid understanding and working experiences of Data & AI-driven solutions in retail and e-commerce segmentation. Languages: Fluency in both English and Japanese, with strong written and verbal communication skills in both languages. Skills: Deep understanding of consumer behavior, market trends, and customer loyalty programs within e-commerce and retail segmentation. Ability to analyze and optimize sales strategies using data-driven insights.