Mattias Velamsson (マティアス)

• Developing highly responsive and dynamic user interface using React by collaborating with cross-functional teams to identify bugs and improve overall user experience

9-week full-time intensive coding bootcamp learning HTML, CSS, Bootstrap, JavaScript ES6, SQL, git, GitHub, Heroku and Ruby on Rails. Designed, implemented and shipped to production a clone of AirBnB and a Rails prototype of http://www.ozei.fun/

• Led and managed a Swedish Team of 4 members in implementing complex technical solutions to technology clients, improving data operations and increasing customer satisfaction • Consistently delivered services on time and with a 5/5 rating, quickly rising to top rated talent on a freelancer platform

• Led a service desk team by prioritizing and aligning tasks according to expected impacts, reducing service level agreement breaches by 60 percent within one year • Managed strategic planning, scheduling and task delegation, improving workflow and team performance, resulting in a 20 percent increase in resolved tickets over a period of 5 months

• Drove the development of a new online knowledge base by efficiently scheduling and coordinating between the service desk and developer team, achieving 100 percent in-time delivery • Provided IT support services to 6,500 users and over 20,000 devices across the district, achieving a higher performance rating than the other team members by 20 percent within a year